Dumpster Rental FAQs

Handle Style Door Lock

• Unhook any safety chains from the dumpster 
• Remove any safety latches, hooks, or pins from their holders
• Pull “up” on the door handle / lever to release the door

Ratchet Style Door Lock

• Unhook any safety chains from the dumpster 
• Remove any safety latches, hooks, or pins from their holders
• Push the ratch switch “in” such that the ratchet catches the gear
• Turn the ratchet repeatedly until the dumpster latches release and the door opens

If service (delivery, removal, switch out, dump & return, relocate, etc.) is scheduled but not performed due to a customer’s onsite or last-minute change request, a wasted trip fee of $100 to $200 (based on location) is typically charged.  All service change requests must be made prior to the driver heading to your location in order to avoid wasted trip fees.

Please call us at 888-885-2048 if you need your dumpster emptied and returned to you. There will be repeat charge equal to the amount paid for your previous dumpster.

Our standard rental period is 21 days. However, a shorter time period may apply to your order depending upon the demand for dumpsters in your location. Extended rental fees will apply when keeping your dumpster longer than the included rental period. The included rental period and applicable extended rental fee is always disclosed in our quotes. Be sure to ask about the included rental time and extended rental fees when pricing a dumpster rental!

Yes, you need to let us know when to remove the dumpster.  We do not automatically remove the dumpster at the end of the included rental period.  You can schedule removal online or via telephone (888-885-2048).

If you want to modify the date your roll off dumpster rental is picked up, please call 888-885-2048. Please have your order confirmation number available when making changes.