What if I schedule service but it turns out I am not ready upon the driver’s arrival?

If service (delivery, removal, switch out, dump & return, relocate, etc.) is scheduled but not performed due to a customer’s onsite or last-minute change request, a wasted trip fee of $100 to $200 (based on location) is typically charged.  All service change requests must be made prior to the driver heading to your location in order to avoid wasted trip fees.