Terms & Conditions
By renting a dumpster from Roll-Off Dumpster Direct (“RDD”) you agree to:
Charges and Payment. Customer shall pay RDD for the collection and disposal of waste material as provided by a waste hauler selected by RDD. Additional charges may include any dig out, blocked container and/or excess disposal charges levied, cancellation fee, trip charges or relocation charges that were not prepaid by Customer and charged to RDD as a result of services rendered by a waste hauler for the Customer.
Each of the above fees will be charged to the credit card on file promptly after the service is provided. For all amounts billed and not paid in advance, Customer shall make payment within ten (10) days after the date of an invoice from RDD. RDD may charge, and Customer agrees to pay, a late fee no greater than that allowed by law on balances not paid within ten (10) days of the date of the invoice. In the event that any payment is not made when due, RDD may terminate services, recover all past due payments and recover any equipment from the Customer. RDD reserves the right to charge a fee no greater than that allowed by law on all Customer checks returned for insufficient funds.
Waste Material. Customer represents and warrants that the materials placed in the waste hauler’s equipment shall be waste material as defined herein and shall contain no other substances. The term “waste material” as used in these Terms & Conditions shall mean solid waste generated by Customer excluding radioactive, volatile, highly flammable, explosive, biomedical, infectious, toxic, or hazardous material. The term “hazardous material” shall include but not be limited to, any amount of waste listed or characterized as hazardous by the United States Environmental Protection Agency or any state agency pursuant to the Resource Conservation and Recovery Act of 1976, an enabled or applicable state law. Title to and liability for any waste excluded above shall remain with Customer and Customer expressly agrees to defend, indemnify and hold harmless RDD from and against any and all damages, penalties, fines and liabilities arising from waste excluded above, including allegations of RDD’s negligence.
Driveways and Parking Areas. Customer warrants that any right of way provided by Customer for the waste hauler’s equipment is sufficient to bear the weight of all equipment and vehicles reasonably required to perform the service herein contracted. RDD shall not be responsible for damage to any private driving surface, pavement or accompanying sub-surface of any route reasonably necessary to perform the service herein contracted and Customer assumes all liabilities for damage to driving surfaces, pavement or road surfaces and entire container placement site.
Contamination. The inclusion of any non waste materials may result in additional charges to the Customer including but not limited to charges for landfill’s rejection of the waste material.
Unacceptable Waste Materials Include:
• Hazardous waste
• Industrial waste
• Chemical products
• Oil filters
• Herbicides & pesticides
• Radioactive material
• Paint (except completely dried latex paint cans, no liquids), other flammable liquids, Aerosol cans, propane tanks, motor oil, transmission oil/lubricating/hydraulic oil/ oil filters
• Contaminated oils (mixed with solvents, gasoline, etc.)
• Petroleum contaminated soil/lead paint chips
• Tires (where permitted an additional fee of $25-$50 will be charged)
• Computers, Monitors, Televisions, Microwaves
• Fluorescent Tubes
• Railroad Ties
• Medical Waste
• All liquids
Overfills and Offloads. The Customer shall observe the fill line on the side of the waste hauler’s equipment. Haulers will not haul equipment with waste that protrudes from the top of the equipment or that surpasses the weight restrictions for public roads and highways. In this event, the Customer is responsible for offloading excess material and may incur an attempted delivery/removal fee up to $150 should the hauler have to reschedule a time to return to remove the equipment.
Equipment Care. The equipment furnished hereunder by the hauler shall remain the property of the hauler. However, Customer acknowledges that it has care, custody and control of the hauler’s equipment while at the Customer’s location and accepts responsibility for any loss or damage to the equipment (except for normal wear and tear or for loss or damage resulting from hauler’s handling of the equipment) and for the contents of the equipment. Customer agrees not to overload (by weight or volume), move or alter the equipment, and shall use the equipment only for its proper and intended purpose. Customer agrees to indemnify, defend and hold harmless RDD against all claims, damages, suits, penalties, fines and liabilities for injury or death to persons or loss or damage to property arising out of Customer’s use, operation or possession of the equipment, including allegations of RDD’s negligence.
Access. Customer agrees to provide unobstructed access to the equipment on the scheduled collection day. If the equipment is inaccessible so that the scheduled pick up cannot be made, RDD will promptly notify the Customer and afford the Customer a reasonable opportunity to reschedule the service. The Customer shall pay RDD $150 for failure to provide access.
Dumpster Rental Pricing. The dumpster’s rental price varies based on zip code of the Customer’s waste hauling location. Pricing can differ by city, county and state. Dumpster rental pricing is subjected to change at any time until the Customer books an order.
Cancellations. Cancellations made less than 24 hours prior to the scheduled service date will be subject to a cancellation fee up to $150.
Delivery and Pick Up. Delivery and/or removal of the dumpster is at the discretion of the driver. Dumpsters are to be filled level with the top edge. If the driver is unable to make a delivery and/or removal due to safety, lack of accessibility, overloaded, or overweight the Customer shall pay a trip charge of up to $150 as imposed upon RDD by a hauler.
Disclaimer. Due to uncertain soil conditions and sub surface terrain, RDD is not responsible for any damage to Customer driveways, curbs, lawns or walks, wells and septic systems. It is the Customer’s responsibility to make RDD aware of any underground utilities which might be affected by taking delivery of the dumpster.
Excused Performance. RDD shall not be liable for failure to perform due to circumstances or the significant threat of circumstances beyond its reasonable control, whether foreseeable or not, including, but not limited to strikes, labor trouble, riots, compliance with laws or government orders, acts of war or terrorism, inability to access container, fires, and acts of god and such failure shall not constitute a default under this Agreement.
Attorney Fees. In the event of breach of the Agreement by the Customer, the Customer shall pay all reasonable attorney’s fees and costs of RDD to enforce this Agreement.
Refunds. All refund or credit requests shall occur within 30 days of service completion. Any refunds or credits shall be at the sole discretion of RDD.